Good cop, bad cop
Interrogation and negotiation tactic / From Wikipedia, the free encyclopedia
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Good cop, bad cop, also informally called the Mutt and Jeff technique,[1] is a psychological tactic used in interrogation and negotiation, in which a team of two people take opposing approaches to the subject.[2] One interrogator adopts a hostile or accusatory demeanor, emphasizing threats of punishment, while the other adopts a more sympathetic demeanor, emphasizing reward, in order to convince the subject to cooperate.[3] It is an instance of the Reid technique.[4] The "good cop, bad cop" strategy in business negotiation involves one negotiator adopting a threatening, hostile, and uncompromising stance to apply pressure, while the other negotiator takes a non-threatening, friendly, and sympathetic approach to offer relief and appear more reasonable, thereby encouraging the counterpart to make concessions.